Privacy Policy

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

a. Personal Information:

• Name, mobile number, and email address
• Location details (city, area, pin code)
• Gender and age (optional)
• User-generated content, listings, reviews, and referrals

b. Device and Usage Data:

• IP address, browser type, device information
• Usage patterns, session logs, and access times
• Cookies, identifiers, and similar technologies

c. Financial and Transactional Data:

• SattvaPoints purchase history
• Wallet balances (Purchased/Earned SP)
• Redemption and commission payouts (if eligible)

Note: We do not process or store sensitive financial information (like debit/credit card numbers); payments are handled via secure third-party gateways.

2. How We Use Your Information

We use the information we collect to:

• Facilitate listing discovery and unlock access via SattvaPoints
• Recommend relevant services based on your usage patterns
• Track referrals, lead conversions, and contributor/promoter earnings
• Detect and prevent fraudulent activity
• Improve platform performance, UI, and service offerings
• Communicate service updates, promotions, and relevant offers
• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information in the following limited cases:

• With Vendors or Service Providers: Only when you unlock their listings via SattvaPoints
• With Payment Gateways: For processing SP purchases (no sensitive card info stored)
• With Referral Tracking Systems: To attribute SP rewards to the correct contributor or promoter
• With Legal Authorities: If required under applicable law, regulation, or legal process

4. SattvaPoints Wallet & Earnings Transparency

We track all SP transactions—purchase, earn, and redemption—using secure logs and referral systems.

• Your wallet balance and transaction history are visible only to you
• Promoter referral codes are linked to vendor activity for tracking bonuses
• Earnings (in SP) are moved to “Earned Wallet” and are eligible for redemption
• Wallet misuse or manipulation may result in suspension or termination

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences and login sessions
• Analyze site performance and improve UX
• Track referrals and listing engagement

You can disable cookies in your browser settings, though some features may become limited.

6. Data Retention and Security

We retain your data only as long as necessary to:

• Fulfill our service obligations
• Track your referral and commission history
• Comply with accounting, audit, and legal requirements

Your data is stored on secure, encrypted servers, and access is restricted to authorized personnel only. Despite our best efforts, no system can be 100% secure—use the platform responsibly.

7. User Rights and Controls

You have the right to:

• View, edit, or delete your personal information
• Opt out of promotional communications
• Request account deletion and associated data
• Withdraw consent to non-essential tracking cookies

To exercise any of the above rights, contact us at privacy@sattvatimes.com.

8. Contributor and Promoter-Specific Data

a. Contributors:

• Your referrals, Google reviews, and lead conversions are tracked against your user ID
• SP earned is based only on successful lead conversions linked to your promotion
• False promotion or misleading marketing will result in disqualification

b. Promoters:

• All SP purchases and resale activities are logged and attributed to your account
• Referral codes and bonuses are monitored via SP movement in your wallets
• Your resale margins, commissions, and vendor bonuses are fully transparent
• SP misuse or resale beyond platform terms may result in wallet lock

9. Third-Party Links and Services

Sattva Times may contain links to third-party websites (e.g., payment gateways, external vendors). We are not responsible for the privacy practices of those websites. Please read their privacy policies separately.

10. Children’s Privacy

Our services are intended for users above the age of 16. We do not knowingly collect personal data from minors without parental consent. If such data is discovered, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on the platform, and we will notify users in case of major changes via email or platform notifications.

12. Contact Us

For questions, feedback, or complaints about this policy, reach out to:

Privacy Officer – Sattva Times
Email: privacy@sattvatimes.com